Sofitel Dubai The Palm Resort & Spa

Beautiful green hotel. Great food.

A relaxing property with exceptional staff. May, greeted us at check-in at 3 in the morning and we were taken to our two ‘Luxury Room Sea View’ with balcony. These rooms overlook the front of the property the crescent road, which can be a little noisy and the sea, in the far distance you can see Dubai city and the Burj Khalifa. The entire property is well maintained from the highly polished marble floor in the lobby to the living green wall. There’s a Hawaiian theme to the hotel with dark wood panels, stones pillars and large open spaces the effect is topped off with lush grounds around the property and the large central pool between the lobby and the beach. There are plenty of places to eat/drink from the ice and coffee cafe “Oliver’s” up to a silver service steak restaurant “The Porterhouse”. Facilities include a fitness centre, tennis courts, selection of eateries, sports bar, shops, large swimming pool, beach with hundreds of loungers, tour and event tickets, water-sports, luxury car hire and a pharmacy. The staff in the hotel were almost without exception the most attentive, friendly and efficient we have ever come across in any hotel anywhere. Otman, manager of the reception area/staff helped with a problem we had and from that point on personally greeted us and checked everything was to our satisfaction every time he saw us for the rest of our stay. Staff members are located around the lobby area and greeted you upon entry and checked with you that everything was satisfactory and helped with any questions or problems you may have. There is a premier level within the hotel which comes as standard with some levels of room or it can be a paid upgrade. We didn’t take this option as we spent most days visiting family who live in Dubai.

Lovely atmosphere, beautiful hotel, friendly and helpful staff, shuffle all the way to the mall of Emirates (very helpful)

Good location, private beach + clean swimming pool, enthusiastic and friendly staff. Great breakfast.

Beautiful resort with great service, lots of restaurants, friendly staff, pools, beach and comfy rooms. The restaurants are open late which is nice if you've been out all day. The drinks and dining packages are a good option because otherwise everything is very pricey. The food, drinks are excellent quality with lots of variety and the restaurant service is superb.